About Us
Please check the checkbox

*Message and data rates may apply. Text STOP to opt-out or HELP for help.

About Empire Imported Parts & Service in Winter Haven, FL

Empire Imported Parts & Service in Winter Haven, FL was founded in 1970 by the late Ken Moore, who had worked for Volkswagen since 1959. During the first 10 years, the company sold strictly Volkswagen parts, accessories, and some services. After several years, the company branched out to other foreign models, knowing that it would be hard to survive on just Volkswagens.

Starting about 25 years ago, Kenny Moore, Ken‘s son purchased the business and has grown it to a 8-bay modern shop with 9 employees. Our company now specializes in all European and Asian vehicles, using the latest diagnostic equipment available. We will repair and service your car with the same quality parts as the dealer. We have a combined total of nearly a hundred years of experience in the business. Count on us to go out of our way to make sure you are satisfied when you leave.

If you’re searching for a local auto repair shop you can trust, consider Empire Imported Parts & Service. Since 1970, we’ve been providing our friends and neighbors in Winter Haven, Haines City, Lakeland, and the entire Polk County area with dependable, trustworthy auto repairs. Whether your vehicle needs electrical diagnostics service or induction decarbonization, our service technicians are skilled at diagnosing and pinpointing solutions to problems, which can save you valuable time and money.

Commitment to Customer Satisfaction

At Empire Imported Parts & Service, our number-one goal is complete customer satisfaction. Every day, with every customer, we focus on providing high-quality auto repairs coupled with top-notch service. With countless five-star reviews, we are proud of our reputation as one of the Winter Haven area’s most trustworthy auto repair shops.

A True Alternative to the Dealer

Looking for an affordable alternative to the high prices at your local dealership? Empire Imported Parts & Service can help. Supported by a team of ASE-Certified technicians who receive ongoing training in automotive technology and auto repair services, we can offer you dealership-quality knowledge and experience without dealership prices.

Cutting-Edge Technology in Winter Haven to Keep You Moving

Our team stays current on the latest automotive technology, utilizing professional, hands-on experience working with many vehicle types. We use the most current diagnostic equipment available, allowing us to quickly uncover the problem and begin working on the solution. Combining cutting-edge technology with real-world experience, it’s our mission to get your car back on the road in less time than it takes other shops to figure out what’s wrong!

Contact Us—We're Here to Help!

We invite you to give us a call at 863-324-4222 or to take a look around our website and learn more about what we do. Read the testimonials and reviews from some of our happy customers, or find out more information on our specialties. Call or email us to inquire about how we can help with your specific automobile concern. And if you’re in the Winter Haven or Polk area, feel free to stop by the shop and say hello, even if you aren’t currently in need of auto repair or maintenance services. We’d be delighted to introduce ourselves, show you around the facility, and answer any questions about our business and our services.